[中文版见下]
Thank you for your long-term support and patronage.
Recently, we have received regulatory guidance regarding one of our products sold. As shown in the figure below, the size of the sticker that comes with the puzzle product we sold is smaller than the size required by the standard for small parts. This may pose a safety hazard for young children who may mistake it for food and swallow it.
Currently, we have taken down this product from our shelves. Customers who have purchased this product during the relevant period are advised to stop using it. Parents can also remove and discard the sticker themselves. For any other questions and return procedures, please contact the following phone number. Thank you very much!
Our company has always attached great importance to quality issues, and with strict requirements, we will continue to improve and optimize our products to ensure that consumers can use them with confidence.
Finally, we sincerely apologize for any inconvenience caused to consumers and all parties concerned.
Product Information: Sale Date: May 2022 ~ September 2022 Product Name: Advanced Parent-Child Puzzle - Four Seasons of Little Squirrel Product Model/Specification: GA-061019444
Contact Information: Shanghai Bai Si Tong Nian Maternal and Child Products Co., Ltd. Customer Service Center TEL: 400-091-6288 (9:30 ~ 18:30)
Shanghai BravoKids Maternal and Child Products Co., Ltd.
March 20, 2023
致歉：关于商品更换和退货的通知
感谢您长期以来的支持和厚爱，
近期，我们收到了关于我司销售的如下这款产品的行政指导意见：
如下图所示，该款拼图产品销售时赠送的贴纸相对于执行标准中要求的小零件的尺寸要偏小。赠送的贴纸存在可能导致幼童误吞食的安全隐患。
目前，我司已下架该款产品，在相关期间购买该产品的客户请停止使用，家长也可自行取出并丢弃赠送的贴纸，如有其它疑问和办理退货请联系以下电话号码，特别感谢！
我司长久以来对质量问题都相当重视，秉持着严格的要求，我们也将持续改善和优化我们的产品，以便消费者可以更放心的使用我司的产品。
最后，百思童年对可能给消费者和所有相关人员带来的任何不便表示最真挚的歉意。
商品信息
销售时间：2022.5~2022.9
商品名称：进阶亲子拼图-小松鼠的四季
商品型号/规格：GA-061019444
咨询方式
上海百思童年母婴用品有限公司 客服中心
TEL: 400-091-6288 营业时间（9:30~18:30）
上海百思童年母婴用品有限公司
2023年3月20日